Dental Receptionist
Full job description
Job Overview
Imagine being the welcoming face of a warm and patient-focused dental practice, Dental Wellness Centre. You'll be part of a supportive team dedicated to oral health and wellness in a modern and friendly environment. This is more than just a job; it's an opportunity to make a real difference in people's lives and contribute to a thriving healthcare community.
Duties
- Greet and welcome patients in a professional manner, ensuring a positive first impression.
- Direct bill to insurance and collect patient portions.
- Answer phone calls promptly and manage inquiries with excellent phone etiquette.
- Schedule appointments and maintain both doctor and hygiene time efficiently.
- Preauthorize dental visits and determine estimated patient portions in advance.
- Assist in daily chart audits to ensure preparedness for the following business day.
- Maintain recall and unscheduled treatment lists.
- Maintain a clean and organized front desk area to create a welcoming environment for patients and staff.
- Any other administrative tasks as directed.
Requirements
- Proven experience in an dental office or medical office role is preferred.
- Familiarity with Dentrix, MaxAssist, scheduling, and document management are a strong asset.
- Proficiency with phone systems and basic office equipment.
- Strong typing skills with attention to detail for data entry tasks.
- Excellent proofreading abilities to ensure accuracy in written communications.
- Ability to maintain professionalism while handling multiple tasks under pressure.
- Strong interpersonal skills with a friendly demeanor that enhances customer interactions.
If you feel you would be a strong fit here at Dental Wellness, we want to hear from you.
Job Type: Full-time
Pay: $20.00-$30.00 per hour
Benefits:
- Dental care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
Expected start date: 2025-06-16
